Enjoy the assurance of predictable pricing without unexpected surprises, ensuring transparency and peace of mind.
For businesses of all sizes
Facing a challenge? No worries! We’ve got your back. Reach out to us for seamless assistance and expert guidance.
We have tried to put together some FAQ regarding ordering, payment, contracts, services and products but should you have another question that is not answered here, please reach out to us on the chat.
A contract is sent via docusign with your debit card / credit card details. These details are captured via stripe, and payment is made automatically on those details.
Your company is contracted in for 24 months, and then will roll on for another 24 months should a 90 cancellation notice not be received.
Notice period is 90 days before your contract expires
The Virtual IT Support packages, include the following:
Free , Monitored Antivirus, Monitoring software, lock down software, to lock the machine down, so that sensitive data is not extracted from the device without the users knowledge. Unlimited Remote Virtual IT Support via email, telephone, online chat and remote login. SLA for each package, domain hosting so that you domain is safe with us, and you do not have to pay other 3rd party providers to do this for you. We will point your domain to a website design company if necessary.
We use Acronis for Backups, monitoring, EDR and XDR as well as patching.
Yes we do. You can make contact with us via online chat, email, telephone and we can give you a quote on the licenses you require. We like to do an in-depth with you, to ensure you are on the correct licensing
Yes we do. When you sign up for our services, we will audit your environment, and make sure we can support all your 3rd party applications, which most we can, and also advise you on any expiring products like Adobe etc, and then you can get the licenses from us, as a discounted rate.
Yes we do, Via Online chat and email and it will be billed at a premium above the rates mentioned on the website. This can be negotiated when signing up.